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We aim to treat our guests like FAMILY.
That’s it.

Six Family Style Benefits for Our Guests

  1. Not bewildering choices
    Not hundreds of cabins for your to choose from.
    – we’re small
    – we rent just our own and our relatives cabins and condos
    – the choices are all “homes”, real homes – not with “time share” décor
    – each cabin and condo has a unique atmosphere.
    – we advise you as to what will work for you and your family.
  2. Cancel Family Style
    We keep our guests’ money in their pocket, just like family.

    If you are forced to cancel, you don’t lose your pants with us and have to take out a second mortgage for your next vacation.

    1. How about this for cancellations?
        1. If you need to cancel up to seven days before arrival, you will get back everything – all your deposits.And there is no requirement to re-schedule – just if you want to.
        2. If you need to cancel the week you’re coming – 7 to 2 days before arrival, we know that you sure don’t want to do this so we just we just ask you to help us out with just one night’s fee as “cancellation” and we give you back all the rest.
        3. If you are forced to cancel a day before or on the day of arrival, we’ll happily still re-schedule you and apply everything on deposit to that new reservation.If you have to cancel, we know it will be for a good reason so we’ll re-schedule or give you almost all your deposit back. Yes, back to you.
          And say “We’re so sorry – see you another time, we sure hope.”
    2. Yes, our guests cancel. Yes, we’ve lost rental days. But we aim to be fair.
      We aim to become your family here in Pigeon Forge.
  3. Vacation Insurance?
    That can be a “NO”, because our refund policy is so family friendly.
  4. Damage Insurance Family Style
    We make this simple.

    1. We add $49 to the total invoice and that added payment will cover accidental damage up to $1500 per rental. Please, let it not be over $1500!
  5. Goodies
    1. A picnic basket of treats waits for our guests in their kitchen
    2. A packet of coupons – great deals to save our guests lots of dollars on rides, shopping, and shows
    3. Dollywood tickets.
      Guests can buy them through us and save about $5 per person with much larger saving on two and three day passes.
  6. The DOWNTOWN CLUB
    We give all our vacation rental guests “passes” to our hotel, Arbors at Island Landing, next to the Island, in downtown Pigeon Forge.

    1. It may not be Gran’ Mom’s but then she wouldn’t have a pool and hot tub like this.
      :: read about the club-hotel here >

Pretty fair?
We hope so.

We hope that its like renting from a family member.
From us.

The hosts of Arbors Vacation Rentals - Lu and Jerry Calhoun
Vacation rentals in Pigeon Forge - what we do for our treasured guests to help them "settle in".
Vacation Rentals Pigeon Forge special pillow top mattresses
vacation Rentals Pigeon Forge cancellation benefits at Arbors Vacation Rentals

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